Deputy Site Manager

We are looking for an enthusiastic, organised and proactive Deputy Site Manager to join our team at MHP Alma Healthcare Centre on a full-time basis (37.5 hours per week).

Working closely with the Site Manager, Partners and the wider practice team, you will play a key role in the day-to-day operational management of the practice. You will support the delivery of high-quality patient services, lead and develop the administrative team, oversee staff rotas, monitor practice performance, and contribute to achieving contractual, QOF and Enhanced Service targets.

This is an excellent opportunity for someone with primary care experience who enjoys working in a busy environment, has strong organisational and leadership skills, and is committed to delivering an excellent service to patients while supporting the continued development of the practice.

Main duties of the job

The Deputy Site Manager will support the Site Manager in the day-to-day operational management of the practice, ensuring the smooth and efficient delivery of services. The role involves leading and supporting the administrative team, managing staff rotas, monitoring practice performance, and working closely with clinicians to maintain high standards of patient care.

The successful candidate will oversee key areas including QOF, Enhanced Services, practice targets, workflow management, IT systems, recruitment, staff training and development, and service improvement. They will also contribute to the achievement of contractual requirements, support financial processes, and help ensure the practice continues to provide safe, effective and patient-centred services.

Job responsibilities

• Play a pivotal role in the delivery of high-quality primary health care
• Provide and support the Site/Practice Manager in management resources for the achievement of the team's goals
• Report to and support the Site/Practice Manager in the provision of high-quality patient services within a safe, efficient working environment
• Lead the daily management of the practice and ensure staff rotas are adequate and well planned to meet the practice's needs
• Manage, train and develop the administrative team and liaise with clinical team members throughout the day

Key Responsibilities and Duties

• Quality and Outcomes Framework (QOF)
• Enhanced Services and Locally Commissioned Services (LCS)
• Contractual Requirement
• Medicines Management
• Childhood immunisations
• Other immunisations
• Influenza vaccinations
• Registrations
• EMIS Workflow Management
• Training and development of administrative staff
• IT Lead
• Enhanced Services, LCS and other services submissions
• Payment reimbursement submissions
• Staffing rota and management
• Medical Report and Non-NHS Work Management
• Recruitment, induction and training of new administrative staff and locum cover
• Practice statistics and feedback collection/analysing data
• Maintain Practice Registers

Benefits

• Competitive salary of £16.50 per hour
• Opportunities for professional development and growth