Description
Hewlett Packard Enterprise is seeking a Datacenter Operations Technician to join their team. The successful candidate will be responsible for processing inbound and outbound shipments, updating and maintaining lab inventory databases, installing, configuring, and maintaining networking equipment, providing end-user support, building network topologies, assisting users with virtual machine guests, and providing live support during customer presentations.
The ideal candidate will have experience using power tools, cage nuts, and handling heavy equipment, as well as knowledge of server hardware and installation, ethernet cabling and transceiver standards, and physical setup and provisioning of network appliances. Solid communication skills and proficiency with English are required.
In return, Hewlett Packard Enterprise offers a comprehensive suite of benefits that support physical, financial, and emotional wellbeing, as well as opportunities for personal and professional development.
Responsibilities:
- Process inbound and outbound shipments
- Update and maintain lab inventory database (Netbox)
- Install, configure, and maintain routers, switches, servers, PDU/CDUs, and console servers
- Provide end-user support for device troubleshooting, diagnosis, and resolution
- Build small to large-scale network topologies for Field Sales Teams
- Assist users with building and provisioning virtual machine guests in vCenter/ESXi, KVM, & Proxmox environments
- Provide live support & assistance for Sales Engineers during customer presentations
Requirements:
- Experience using power tools, cage nuts, and handling heavy equipment (50lb+)
- Knowledge and experience with server hardware and installation (4-post rail kits, virtual console, etc.)
- Knowledge and experience with ethernet cabling and transceiver standards & types commonly used in the industry (SMF, MMF, MTP/MPO, CAT6-RJ45, 1Gbe – 800Gbe optical standards, DAC, AOC, etc.)
- Experience with physical setup & provisioning of network appliances (switches, routers, firewalls, etc.)
- Solid communication skills, proficiency with English is required
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