Customer Team Member

We are seeking a Customer Team Member to join our team at Co-op, located at London Road Ashington, Storrington, RH20 3JT. As a Customer Team Member, you will play a key role in delivering friendly, helpful service in our local Co-op store.

The role involves working as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to the community every day. This could include working in our post office, bakery, or assisting with online services by picking and packing orders for home delivery.

Key responsibilities:

• Deliver friendly and thoughtful service to customers
• Work with the team to keep the store running smoothly
• Operate hands-on on the shop floor and tills, support transactions on the post office counter, and contribute to daily operations
• Maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Ensure the store is safe and legal, adhering to required standards
• Promote Co-op Membership and support the local community

Requirements:

• A genuine passion for helping people and delivering great customer service
• Ability to work flexibly across various shifts and as part of a team
• Interest in retail and working in a busy store environment (experience not essential)

Benefits of working with Co-op:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• Pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
• 24/7 access to GP appointments and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to support employees through life's significant moments