Customer Delivery Driver

As a Customer Delivery Driver for Waitrose & Partners in Stroud, you will play a vital role in delivering high-quality produce and exceptional customer service to our customers. You will be responsible for driving a well-equipped, modern vehicle, interacting with customers, and handling products with care.

Your day will typically start in-store, followed by navigating your delivery route, and ensuring that customers receive their orders efficiently and safely. You will also be required to handle customer queries, provide refunds when necessary, and maintain a clean and organized vehicle.

In addition to your core responsibilities, you will be expected to contribute to the smooth operation of the store by assisting with general warehouse tasks and maintaining a safe working environment.

We are looking for individuals who are passionate about delivering excellent customer service, able to work in a fast-paced environment, and possess excellent communication skills.

Key Responsibilities:

• Provide exceptional customer service to Waitrose customers
• Handle customer queries and resolve issues promptly
• Ensure accurate and efficient delivery of orders
• Maintain a clean and organized vehicle
• Assist with general warehouse tasks
• Contribute to a safe working environment

Requirements:

• Be 18 years or older
• Hold a valid UK manual car driving license (B-category) with no more than 6 penalty points
• Possess excellent communication and customer service skills
• Ability to lift crates, walk up stairs, and move large cages (approximately 18kg)

Desirable Skills:

• Previous experience driving for work or knowledge of refrigerated vans

Pay and Benefits:

• £14.31 per hour
• Night Premium: £3.75 per hour for work between 22:00 - 06:00
• Part-time work (15 hours per week) across seven days, including early starts, late finishes, evenings, and weekends
• Opportunities for flexible working