Customer Delivery Driver

As a Customer Delivery Driver at Waitrose & Partners, you will be responsible for delivering high-quality produce and providing exceptional customer service to our customers. You will be driving a well-equipped, modern vehicle, and your main goal will be to ensure that our customers receive their deliveries in a timely and efficient manner.

Your day will typically start in-store, where you will familiarise yourself with your delivery route and conduct a thorough safety check on your vehicle. You will then be on the road, interacting with customers, handling any issues that may arise, and building strong relationships with them.

Some of your key responsibilities will include:

• Providing excellent customer service and ensuring that customers are satisfied with their deliveries
• Handling customer queries and resolving any issues promptly
• Ensuring that all products are handled with care and that deliveries are made efficiently
• Maintaining accurate records and reporting any issues to the relevant teams
• Working collaboratively with the wider CFC team to ensure the smooth operation of the delivery process

To be successful in this role, you will need to have:

• A full, valid UK manual car driving license (B-category) with no more than 6 penalty points
• Excellent communication and customer service skills
• The ability to lift crates, walk up stairs, and move large cages, approximately no heavier than 18kg
• A friendly and approachable demeanour, with a focus on providing exceptional customer service

In terms of benefits, you will receive a competitive hourly rate of £15.02, and you will also be eligible for Night Premium at a rate of £3.75 per hour for any time worked between 22:00 and 06:00. We also offer a range of other benefits, including flexible working arrangements and opportunities for career development.

This is a permanent role, working 22.5 hours per week, with varied hours across seven days, including early starts, late finishes, evenings, and weekends.