Description
As a Customer Delivery Driver at Sainsbury's Supermarkets Ltd, located in Staines-Upon-Thames, Middlesex, United Kingdom, you will be responsible for delivering customer orders straight to their doorsteps. You will drive a 3.5 tonne refrigerated van, completing checks to ensure the van is roadworthy, clean, and organised, and that customers' shopping is secure before setting off. You will also communicate with customers, keeping them informed of any delays, dealing with customer queries, and any changes to their order.
The role requires you to be friendly and welcoming, with a genuine enthusiasm for helping customers and taking pride in providing the best doorstep experience. You should be comfortable driving a larger vehicle safely in different locations and working in a fast-paced, physical, and high-energy environment.
Sainsbury's Supermarkets Ltd offers a range of benefits, including a discount card, holiday entitlement, enhanced family leave, pension and life cover, and share schemes.
Responsibilities:
- Deliver customer orders on time and in great condition
- Complete checks on the van and customers' shopping
- Drive safely in a variety of locations, traffic, weather, and road conditions
- Communicate with customers, including keeping them informed of any delays
- Move containers weighing up to 15kg and deliver shopping to a variety of properties
- Help across the store as needed when not out making deliveries
Requirements:
- Friendly and welcoming, with a genuine enthusiasm for helping customers
- Comfortable driving a larger vehicle safely in different locations
- Comfortable working in a fast-paced, physical, and high-energy environment
- Able to use initiative, solve problems, and make safe decisions while out on the road
- Enjoys both working independently while also thriving as part of the wider store team
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing, and trying new things to improve our service
- Confident learning to use route and delivery technology
Benefits:
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption, and more
- Pension and life cover – we'll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
- Other Retail savings – discounts on eating out, holidays, and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay and financial wellbeing resources
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