Customer Delivery Driver

As a Customer Delivery Driver at Sainsbury's Supermarkets Ltd, you will be responsible for delivering customer orders straight to their doorsteps. You will be the face of Sainsbury's at every doorstep, making customers feel valued through a thoughtful, friendly, and helpful delivery service. You will drive a 3.5 tonne refrigerated van to deliver groceries to customers on time and in great condition. You will complete checks to ensure the van is roadworthy, clean, and organised, and that customers' shopping is secure before setting off. You will follow planned routes and drive safely in various locations, traffic, weather, and road conditions. You will move containers weighing up to 15kg and deliver shopping to a variety of properties, which may include steps, lifts, or longer walks from the van. You will communicate brilliantly with customers, including keeping them informed of any delays, dealing with customer queries, and any changes to their order. When not out making deliveries, you may need to help across the store as needed.

The role requires:

• Friendly and welcoming, with a genuine enthusiasm for helping customers and taking pride in providing the best doorstep experience
• Comfortable driving a larger vehicle safely in different locations
• Comfortable working in a fast-paced, physical, and high-energy environment
• Ability to use initiative, solve problems, and make safe decisions while out on the road
• Enjoy working independently while also thriving as part of the wider store team
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing, and trying new things to improve the service
• Confident learning to use route and delivery technology

In return, Sainsbury's offers:

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement – based on the hours worked
• Enhanced Family Leave – Maternity, Paternity, Adoption, and more
• Pension and life cover – matching between 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes – buying Sainsbury's shares at discounted prices
• Other Retail savings – discounts on eating out, holidays, and at other retailers
• Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
• Mental wellbeing – 24/7 access to the Employee Assistance Programme and Online wellbeing platform
• Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from pay and financial wellbeing resources

The ideal candidate must:

• Be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it
• Complete an online driving risk assessment as part of the interview and a driving assessment when joining
• Have Right to Work eligibility in the UK