Customer Contract Principal I

Syneos Health is seeking a Customer Contract Principal I to own and manage the contracts process and work proactively with Project Leads and Business Development in the development and execution of contract documents with a primary focus on customer satisfaction.

Job Responsibilities

• Maintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times.
• Leads the negotiation and preparation of both financial and contractual terms within complex customer agreements.
• Collaborates closely with the Pricing and Proposals teams to finalize budgets and financial models.
• Drives quarterly contracting targets through active workload management and prioritization.
• Develops internal stakeholder relationships and works independently with Project Leads, Business Development, and Customer on assigned projects.
• Updates and maintains timely records in Customer Relationship Management (CRM) system and Contract Management System.
• Works consistently within the department’s metrics/timelines for completion of documents and related tasks.
• Follows all CCM review processes and strives to consistently deliver a quality product to both internal stakeholders and external Customers.
• Maintains a high level of flexibility and proactively creates and resets priorities as the need arises.

Qualification Requirements

• BA/BS degree in a Business Administration, Finance or Legal field with a minimum of 3 to 6 years of experience preferably in contract drafting, and/or contracts management within a pharmaceutical research, go to market, and/or healthcare environment.
• Must be customer-centric, self-motivated, and proactive.
• Flexibility in responding to job demands.
• Excellent problem-solving skills and above average attention to detail.
• Ability to perform several tasks simultaneously to meet critical deadlines and possess strong analytical skills.
• Ability to work successfully in a team environment and maintain effective working relationships with colleagues and manager.

Benefits

Syneos Health offers a range of benefits, including career development and progression, supportive and engaged line management, technical and therapeutic area training, peer recognition, and total rewards program.