Customer Assistant - Operations

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork.

You will be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Key responsibilities:

• You will work across the wider store where needed, always keeping up with the pace and demands of retail.
• You will use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• You will be a team player, working across functions and supporting colleagues across the store.
• You will adapt quickly to keep things moving, from early morning deliveries to shifting stock late into the day.

Work Pattern Week 1: Sunday 05:45-13:45 Thursday 04:30-12:30 Friday 04:30-12:30

Week 2: Tuesday 04:30-12:30 Wednesday 04:30-12:30 Saturday 04:30-12:30

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.