Description
We are seeking a Customer Assistant to join our team in Frome, Somerset, working nights on a permanent, full-time basis with 37.5 hours per week.
As a Customer Assistant, you will play a crucial role in ensuring our store is ready for the day ahead. Your tasks will include:
- Preparing the store by filling shelves and restocking products
- Maintaining a clean and tidy workspace, including aisles and storage areas
- Safely collecting and moving stock from the warehouse to the shop floor
- Working across different parts of the store, including chilled and frozen areas
- Using equipment, handsets, and digital systems to complete tasks accurately and safely
- Providing support in other areas when needed, such as picking online orders or serving customers at checkouts
To be successful in this role, you will need:
- A friendly and welcoming demeanor with a genuine enthusiasm for delivering excellent customer service
- The ability to work in a physically demanding role, with energy and resilience to adapt to the demands of working overnight
- A commitment to teamwork, with a willingness to support colleagues and work collaboratively
- Flexibility and a willingness to take on new challenges
- An openness to learning and developing new skills, particularly with digital tools and technology
- A focus on attention to detail, maintaining a clean and tidy workspace, and continually improving the customer experience
In return for your hard work, we offer a range of benefits, including:
- A night shift premium of £2.45 per hour for every hour worked between midnight and 5am
- A discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption support
- A pension scheme with matching contributions of 4-7.5%, and life cover of up to 6x your salary
- Share schemes allowing you to buy Sainsbury's shares at discounted prices
- Discounts on eating out, holidays, and at other retailers
- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, health and dental cash plans, and a 24/7 employee assistance programme
We are committed to creating an inclusive work environment where every colleague can thrive. We offer a range of development opportunities, including mentorship, training, and career progression pathways, to help you grow and succeed in your role.
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