Description
We are seeking a Customer Assistant to join our team on a part-time, fixed-term basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, maintaining a clean and tidy environment, and providing excellent customer service.
Responsibilities:
- Prepare the store for the day ahead by restocking shelves and ensuring the workspace is tidy
- Collect and move stock safely from the warehouse to the shop floor
- Work across different parts of the store, including chilled and frozen areas
- Use equipment, handsets, and digital systems to complete tasks accurately and safely
- Provide support in other areas when needed, such as picking online orders or serving customers at checkouts
Requirements:
- Friendly and welcoming with a genuine enthusiasm for delivering excellent customer service
- Ability to work in a physically demanding role with energy and resilience
- Committed team player who thrives in a fast-paced environment and is willing to support colleagues
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning and developing new skills to improve our service
Benefits:
- Competitive hourly rate with a night shift premium of £2.45 per hour
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption support
- Pension and life cover, with a matching pension contribution of 4-7.5%
- Various retail savings and discounts, including cycle-to-work schemes and reduced-price gym access
- Mental wellbeing support, including a 24/7 Employee Assistance Programme and online wellbeing platform
- Financial support options, such as interest-free season ticket loans and affordable loans
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