Description
We are seeking a Customer Assistant to join our team on a part-time, fixed-term basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, providing excellent customer service, and supporting your colleagues.
Job Responsibilities:
- Prepare the store for the day ahead by restocking shelves and ensuring the store is clean and presentable.
- Collect and move stock safely from the warehouse to the shop floor.
- Work across different parts of the store, including chilled and frozen areas.
- Use equipment, handsets, and digital systems to complete tasks accurately and safely.
- Provide assistance in other areas when needed, such as picking online orders or serving customers at checkouts.
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for delivering excellent customer service.
- Ability to work in a physically demanding role and adapt to the disruption caused by working overnight.
- Committed team player who thrives in a fast-paced environment and is willing to support colleagues.
- Flexibility and willingness to work across the store and take on new challenges.
- Open to learning and developing new skills to improve customer service.
- Confidence in using new digital tools and technology.
Benefits:
- Competitive hourly rate with a night shift premium of £2.45 per hour worked between midnight and 5 am.
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday.
- Holiday entitlement based on hours worked.
- Enhanced family leave policies, including maternity, paternity, and adoption leave.
- Pension and life cover, with a matching pension contribution of 4-7.5% and up to 6x life cover.
- Sainsbury's share schemes, allowing employees to buy shares at discounted prices.
- Other retail savings, including discounts on eating out, holidays, and at other retailers.
- Physical and mental wellbeing programs, including cycle-to-work schemes, gym access, and employee assistance programs.
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