Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Hawick, Roxburghshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide thoughtful, friendly, and helpful service to customers
• Assist customers with their queries and resolve issues promptly
• Maintain a clean and tidy store environment, including shelves and stock areas
• Support colleagues and work as part of a team to achieve sales targets
• Use digital tools to enhance customer experience and improve efficiency
• Develop knowledge of products and services to make recommendations to customers

Requirements:

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Ability to work in a fast-paced, physical and high-energy environment
• Committed team player with flexibility and willingness to work across the store
• Open to learning and developing new skills and using digital tools
• Take pride and ownership in your work, with attention to detail and a focus on customer experience

Benefits:

• Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies
• Pension and life cover with matching contributions
• Sainsbury's share schemes
• Other retail savings and discounts
• Physical and mental wellbeing support, including cycle to work schemes and employee assistance programmes