Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service
- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Keeping standards sky-high while balancing speed and accuracy, even when the pressure is on
- Contributing to a positive store environment where everyone moves with purpose and energy
- Adapting to where you’re needed, when you’re needed, always ready to meet the next challenge head-on
As a Customer Assistant, you will be working Monday 12:45 - 18:15, Tuesday 12:45 - 18:15, Wednesday 12:45 - 18:15, and Saturday 12:45 - 18:15.
M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
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