Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service and style advice
- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintaining high standards of efficiency and effectiveness, even in a high-pressure environment
- Working as part of a team to create a positive store environment
- Adapting to different challenges and priorities as needed
As a Customer Assistant, you will be expected to:
- Operate in a fast-paced environment and maintain composure under pressure
- Be digitally confident and able to use technology to enhance the customer experience
- Contribute to a positive and supportive team culture
- Drive sales and grow our share in the style space
M&S is committed to being an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Benefits
No specific benefits mentioned.
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