Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Warrington, Cheshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is presented in a clean and tidy manner.

Job Responsibilities:

• Provide exceptional customer service, making customers feel valued and supported
• Assist customers with their queries, and resolve issues in a professional and friendly manner
• Maintain a clean and tidy store environment, including restocking shelves and ensuring that displays are attractive and well-merchandised
• Work flexibly across the store, taking on new challenges and responsibilities as needed
• Develop your knowledge of our products and services, making confident recommendations to customers
• Use digital tools to enhance customer experience and improve efficiency

Requirements:

• Friendly and welcoming demeanor, with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical and high-energy environment
• Committed team player, willing to support colleagues and work collaboratively
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing, and trying new things to improve our service
• Confident in using new digital tools and technology to do your job brilliantly

Benefits:

• Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement: based on the hours you work
• Enhanced Family Leave: Maternity, Paternity, Adoption, and more
• Pension and life cover: we'll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury's share schemes: buy Sainsbury's shares at discounted prices
• Other Retail savings: discounts on eating out, holidays, and at other retailers
• Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
• Mental wellbeing: 24/7 access to our Employee Assistance Programme and Online wellbeing platform
• Financial support: interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay, and financial wellbeing resources