Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Worcester, Worcestershire.

As a Customer Assistant, you will be the face of our company, providing exceptional customer service and ensuring that our customers feel valued and supported. You will be responsible for:

• Providing thoughtful, friendly, and helpful service to our customers
• Being ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers, or selling our products
• Using and embracing digital tools to enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean, and well-presented
• Building your knowledge of our products, services, and promotions to make helpful recommendations to our customers

To be successful in this role, you will need to:

• Be friendly and welcoming, with a genuine enthusiasm for helping customers
• Thrive in a fast-paced, physical, and high-energy environment
• Be a committed team player, always willing to support colleagues and work together
• Be flexible and willing to work across the store and take on new challenges
• Be open to learning, developing, and trying new things to improve our service
• Be confident in using new digital tools and technology to do your job brilliantly
• Take pride and ownership in your work, including close attention to detail and maintaining a clean and tidy workspace

We offer our colleagues a wide range of rewards and benefits, including:

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement – based on the hours you work
• Enhanced Family Leave – Maternity, Paternity, Adoption, and more
• Pension and life cover – we'll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
• Other Retail savings – discounts on eating out, holidays, and at other retailers
• Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
• Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
• Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay and financial wellbeing resources