Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Chelmsford, Essex. The role involves providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Details:

• Location: Chelmsford, Essex, United Kingdom
• Contract Type: Fixed-Term Assignment
• Contract Hours Per Week: 24.5
• Contract End Date: 01/02/2027

Responsibilities:

• Provide exceptional customer service, making customers feel valued and supported
• Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
• Utilise digital tools to enhance customer experience and perform job tasks efficiently
• Help organise and move stock, maintaining a clean and well-presented store environment
• Build product knowledge to make informed recommendations to customers

Requirements:

• Friendly and welcoming demeanour with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player, willing to support colleagues and take on new challenges
• Flexible and open to learning, developing, and trying new things
• Confident in using new digital tools and technology

Benefits:

• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Various retail savings, including discounts on eating out, holidays, and at other retailers
• Physical wellbeing initiatives, such as cycle-to-work schemes and reduced-price gym access
• Mental wellbeing support, including 24/7 access to an Employee Assistance Programme and online wellbeing platform
• Financial support options, including interest-free season ticket loans and affordable loans