Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Street, Somerset. As a Customer Assistant, you will be putting customers first and making them feel valued through thoughtful, friendly, and helpful service.

Job Responsibilities:

• Provide excellent customer service, making customers feel valued and supported
• Be ready to help customers wherever they need you most, whether that's filling shelves, picking orders, serving customers, or selling products
• Use and embrace digital tools to enhance customer experience and do your job well
• Help organise and move stock, including keeping shelves tidy, clean, and well-presented
• Build your knowledge of our products, services, and promotions to make helpful recommendations to customers

Requirements:

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player, always willing to support colleagues and work together
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing, and trying new things to improve our service
• Confident in learning to use new digital tools and technology

Benefits:

• Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat after 4 weeks of employment, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave: maternity, paternity, adoption, and more
• Pension and life cover: we'll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury's share schemes: buy Sainsbury's shares at discounted prices
• Other retail savings: discounts on eating out, holidays, and at other retailers
• Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
• Mental wellbeing: 24/7 access to our Employee Assistance Programme and online wellbeing platform
• Financial support: interest-free season ticket loans, pay advance, affordable loans, and savings directly from your pay