Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Glasgow, Lanarkshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring a smooth shopping experience.

Job Responsibilities:

• Provide exceptional customer service, making customers feel valued and supported
• Be flexible and willing to help wherever customers need you most, whether that's filling shelves, picking orders, serving customers, or selling products
• Use digital tools to enhance customer experience and perform tasks efficiently
• Help organise and move stock, maintain shelf tidiness, and ensure a clean and safe work environment
• Develop product knowledge to make informed recommendations to customers

Requirements:

• Friendly and welcoming demeanour with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player with flexibility to work across the store and take on new challenges
• Open to learning and developing new skills to improve customer service
• Confidence in using digital tools and technology to perform tasks effectively

Benefits:

• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's on Fridays and Saturdays
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
• Share schemes allowing purchase of Sainsbury's shares at discounted prices
• Various retail savings, including discounts on dining out, holidays, and other retailers
• Physical and mental wellbeing support, including cycle-to-work schemes, gym access, health and dental cash plans, and employee assistance programmes