Description
Join our team in the M&S Café at Silverlink Newcastle, a fast-paced role where you'll deliver five-star service, make great food and drink recommendations, and ensure the café runs smoothly.
As a Customer Assistant, you'll be a brand ambassador, working efficiently and effectively to maintain high food safety standards, juggle orders and queues, and provide excellent customer service under pressure.
Key responsibilities include:
- Being digitally confident to take and fulfil orders quickly using our tools
- Maintaining impeccable food safety standards
- Delivering quality and five-star service under pressure
- Supporting colleagues and contributing to a high-performance culture
- Adapting quickly and working flexibly where needed
We offer a flexible, part-time role with varying shifts, including Monday 11:30-18:00, Wednesday 12:00-18:00, and Saturday 12:00-16:15.
At M&S, we're committed to being an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
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