Description
We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Tunbridge Wells, Kent. The role involves providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.
Job Details
- Part-time, fixed-term assignment, 12 hours per week
- Contract end date: 01/02/2027
- Availability window: Tuesday (17:00-21:00), Friday (13:00-21:00), Saturday (15:00-21:00)
Responsibilities
- Provide thoughtful, friendly, and helpful service to customers
- Assist with filling shelves, picking orders, serving customers, and selling products
- Use digital tools to enhance customer experience
- Help organise and move stock, maintaining shelves and store presentation
- Build product knowledge to make helpful recommendations to customers
Requirements
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical environment
- Committed team player with flexibility to work across the store
- Open to learning and using new digital tools and technology
- Pride and ownership in work, with attention to detail and focus on customer experience
Benefits
- Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% at Sainsbury's on Fridays and Saturdays
- Holiday entitlement based on hours worked
- Enhanced Family Leave: maternity, paternity, adoption, and more
- Pension and life cover: matching 4-7.5% of pension contributions and up to 6x life cover
- Sainsbury's share schemes: buy shares at discounted prices
- Other retail savings: discounts on eating out, holidays, and at other retailers
- Physical wellbeing: cycle to work, bike rental schemes, reduced-price gym access, and health/dental cash plans
- Mental wellbeing: 24/7 access to Employee Assistance Programme and online wellbeing platform
- Financial support: interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay
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