Customer Assistant

Morrisons is looking for a Customer Assistant to join their team in Telford, Shropshire. As a Customer Assistant, you will be the face of the company, providing excellent customer service and ensuring that customers have a positive shopping experience.

The role involves:

• Providing exceptional customer service
• Maintaining a clean and safe environment in the store
• Working as part of a team to achieve sales targets and improve customer satisfaction
• Handling customer complaints and resolving issues in a professional manner

The interview process typically consists of:

• An online assessment, which is a situation judgement test that takes around 10-15 minutes to complete
• A face-to-face or virtual interview, which may include competency questions against Morrisons' Ways of Working
• A second interview for some roles, which may involve completing a task such as a SWOT analysis

Morrisons offers a range of benefits, including:

• Competitive pay rates
• Opportunities for career progression and development
• A supportive and inclusive work environment

Morrisons' Ways of Working are:

• Customer First: putting the customer at the heart of everything you do
• Teamwork: working collaboratively with colleagues to achieve common goals
• Working Freely in a Framework: being trusted to make decisions and take ownership of your work
• Care and Respect: treating colleagues and customers with respect and care
• Listen and Respond: taking the time to listen to colleagues and customers and responding in a positive and professional manner
• Grow Sales, Low Cost: understanding your role in driving sales and improving efficiency