Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Cockermouth, Cumbria. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide thoughtful, friendly, and helpful service to customers
• Assist customers with queries and resolve issues promptly
• Maintain a clean and tidy store environment, including shelves and stock areas
• Support colleagues and work as part of a team to achieve sales targets
• Use digital tools to enhance customer experience and improve efficiency

Requirements:

• Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player with flexibility and willingness to work across the store
• Open to learning and developing new skills to improve customer service
• Confident in using digital tools and technology to perform job tasks

Benefits:

• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Other retail savings, including discounts on eating out, holidays, and at other retailers
• Physical wellbeing programs, such as cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
• Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform
• Financial support options, including interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay

Contract Details:

• Part-time position with 14 hours per week
• Fixed-term assignment until December 31, 2026
• Availability required on Sundays, Tuesdays, Thursdays, Fridays, and Saturdays at specified times