Customer Assistant

We are seeking a Customer Assistant to join our team in Kelso, Roxburghshire, United Kingdom. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide thoughtful, friendly, and helpful service to customers
• Assist with filling shelves, picking orders, serving customers, and selling products
• Use digital tools to enhance customer experience and perform job tasks efficiently
• Help organize and move stock, maintain shelf tidiness, and ensure a clean work environment
• Build product knowledge to make helpful recommendations to customers

Requirements:

• Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player with flexibility and willingness to work across the store
• Open to learning, developing, and trying new things to improve service
• Confidence in using new digital tools and technology
• Attention to detail and pride in maintaining a clean work space

Benefits:

• Discount card with 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover with matching contributions and up to 6x life cover
• Sainsbury's share schemes with discounted prices
• Other retail savings and discounts on eating out, holidays, and at other retailers
• Physical wellbeing programs, including cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
• Mental wellbeing support with 24/7 access to Employee Assistance Programme and online wellbeing platform
• Financial support options, including interest-free season ticket loans, pay advance, and affordable loans