Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Tadley, Hampshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide thoughtful, friendly, and helpful service to customers
• Assist customers with queries and resolve issues in a professional manner
• Maintain a clean and tidy store environment, including shelves and stock areas
• Support colleagues and work as part of a team to achieve sales targets and customer satisfaction goals
• Use digital tools to enhance customer experience and improve efficiency

Requirements:

• Friendly and welcoming demeanor with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player with a willingness to support colleagues and work together
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing, and trying new things to improve service
• Confident in using new digital tools and technology to do the job brilliantly

Benefits:

• Discount card: 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave: maternity, paternity, adoption, and more
• Pension and life cover: we'll match between 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes: buy Sainsbury's shares at discounted prices
• Other retail savings: discounts on eating out, holidays, and at other retailers
• Physical wellbeing: cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans
• Mental wellbeing: 24/7 access to Employee Assistance Programme and online wellbeing platform
• Financial support: interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay and financial wellbeing resources