Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Hereford, Herefordshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide exceptional customer service, making customers feel valued and supported
• Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
• Utilise digital tools to enhance customer experience and perform job tasks efficiently
• Help organise and move stock, ensuring shelves are tidy and well-presented
• Develop product knowledge to make helpful recommendations to customers

Requirements:

• Friendly and welcoming demeanour with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player, willing to support colleagues and work collaboratively
• Flexible and open to working across the store and taking on new challenges
• Willingness to learn and develop new skills to improve customer service
• Confidence in using digital tools and technology to perform job tasks effectively

Benefits:

• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Various retail savings, including discounts on eating out, holidays, and other retailers
• Physical wellbeing initiatives, such as cycle-to-work schemes and reduced-price gym access
• Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform
• Financial support options, including interest-free season ticket loans and affordable loans

Contract Details:

• Part-time role with 20 contract hours per week
• Fixed-term assignment until 01/02/2027
• Availability window: Sunday 16:00-00:00, Monday 20:00-00:00, Tuesday 00:00-04:00, Wednesday 20:00-00:00, Thursday 00:00-04:00, Friday 20:00-00:00, Saturday 00:00-04:00