Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bicester, Oxfordshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment.

Job Responsibilities:

• Provide exceptional customer service, making customers feel valued and supported
• Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products
• Utilise digital tools to enhance customer experience and perform job tasks efficiently
• Help organise and move stock, ensuring shelves are tidy and well-presented
• Develop knowledge of products, services, and promotions to make informed recommendations to customers

Requirements:

• Friendly and welcoming demeanour with a genuine enthusiasm for helping customers
• Ability to thrive in a fast-paced, physical, and high-energy environment
• Committed team player, willing to support colleagues and work collaboratively
• Flexible and willing to work across the store, taking on new challenges
• Open to learning, developing, and trying new things to improve service
• Confident in using new digital tools and technology

Benefits:

• Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement based on hours worked
• Enhanced Family Leave policies, including maternity, paternity, and adoption support
• Pension and life cover, with matching contributions and additional benefits
• Sainsbury's share schemes, allowing employees to buy shares at discounted prices
• Various retail savings, including discounts on eating out, holidays, and other retailers
• Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and Employee Assistance Programmes

Contract Details:

• Part-time position with 30 contract hours per week
• Fixed-term assignment until 01/02/2027
• Availability required on Sundays from 08:30 to 16:30, Mondays to Fridays with varying shifts