Description
Be the first to apply for the Customer and Trading Manager - Online role at Sainsbury's Supermarkets Ltd, located in St. Leonards-On-Sea, East Sussex, United Kingdom.
The successful candidate will be responsible for planning and orchestrating the delivery of an online picking and delivery team to ensure the success of the in-store online service. They will be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all online and in-store customers.
Key responsibilities include:
- Planning and orchestrating the delivery of an online picking and delivery team
- Engaging and coaching a large team of shoppers and drivers
- Collaborating with other managers to ensure the success of the shopping experience
- Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
The ideal candidate will have previous line management responsibilities in a fast-paced, operational environment, provide brilliant customer service, and coach a team to do the same. They will also have experience in managing disciplinaries, performance issues, and other employee relations issues.
In return, Sainsbury's Supermarkets Ltd offers a competitive salary, ranging from £31,700, depending on experience, as well as a range of benefits, including:
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks provided in stores
- Generous holiday entitlement, maternity, and paternity leave
- Pension matching 4-7.5% of contributions
- Sainsbury's share scheme
- Wellbeing support, including emotional support, counselling, legal, and financial advice
- Colleague networks and Cycle to Work scheme
The company is committed to being a truly inclusive retailer, providing a range of development opportunities, including mentorship, training, and career progression pathways.
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