Continuous Improvement Staff Consultant

The Continuous Improvement Staff Consultant role at Intermountain Health involves implementing and sustaining the Intermountain Operating Model. The successful candidate will collaborate with teams to visualize performance, improve processes, solve problems, and share best practices.

Key Responsibilities:

• Leads broad, multi-site process improvement and problem-solving projects
• Collaborates with leaders at every level of the organization to implement improvement initiatives
• Works with a wide variety of leaders and employees to ensure a smooth adoption of new practices and compliance to existing policies
• Partners with leaders to create, implement, and maintain visual management tools
• Delivers training and supports Senior Consultants in the development of continuous improvement curriculum
• Observes and documents processes, identifies areas for improvement, and works with stakeholders to implement changes
• Works closely with Senior Consultants to plan and facilitate performance improvement events
• Promotes a culture of continuous improvement throughout the organization by implementing the Intermountain Operating Model

Requirements:

• Demonstrated ability to lead large, multi-site projects with many key stakeholders
• Demonstrated use of common Lean Six Sigma tools such as A3s, fishbone diagrams, process maps, statistical process control, 5S, K-cards, etc.
• Demonstrated experience coaching leaders to identify improvement opportunities and lead teams through effective problem solving
• Experience using cause analysis tools and applying them to problem-solving projects
• Strong verbal and written communication skills for presenting findings and recommendations to a wide variety of healthcare leaders
• Experience collaborating with a variety of professionals including physicians, nurses, and healthcare executives
• Ability to work independently and manage multiple tasks with minimal supervision
• Projects that lead to lasting, long-term results
• Ability to travel regularly to multiple sites in system

Preferred Qualifications:

• Lean Six Sigma certification
• Experience working with leaders in a complex healthcare environment
• Bachelor’s degree from an accredited university
• 2 to 5 years of experience in a role managing projects with sustained performance improvement

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately

Compensation and Benefits:

• The hourly range for this position is $37.87 - $59.63
• A generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness