Content Analyst – German Language

Entity Content maintains a central database that connects and unlocks the true value of content across products and internal services.

As a Content Analyst – German Language, you will be responsible for researching, analyzing, translating, and maintaining business and entity information from German-language sources while ensuring the highest standards of data quality, accuracy, and timeliness.

Roles & Responsibilities

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness, and completeness are maintained as per company standards.
• Analyze, interpret, and process information from German-language sources, including company websites, regulatory filings, annual reports, press releases, and other public sources.
• Translate and validate business information from German to English while maintaining data quality and consistency.
• Develop expertise in database and financial knowledge through continuous learning and development.
• Widen usage of available tools/support to best advantage to maintain/improve content quality during daily operations.
• Adhere to dynamic process/method of work changes, data operations standards, and current data policies & procedures.
• Deliver high productivity and quality data as per expected performance standards.
• Proactively identify, call out, and resolve data problems.
• Communicate & liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing constructive user feedback.
• Perform in-depth analysis on queries, identify root causes, and drive action plans to improve quality and the overall customer experience.
• Ensure awareness of customer views on content & recommend improvements/raise problems as needed.
• Support the team by providing language-specific expertise and guidance on German-language content and research.
• Research and validate entity information across German-speaking markets using reliable and authoritative sources.
• Ensure that allotted tasks are completed within agreed SLA's and meet the service metrics of the team.
• Contribute to process improvement initiatives that enhance productivity, quality, and operational efficiency.

Required Skills and Experience

• Professional proficiency in German with strong reading, writing, speaking, and comprehension skills.
• Strong written and verbal communication skills in English.
• Technical / Professional skills at an Intermediate level in using Excel & SQL.
• Strong research and analytical skills with attention to detail.
• Ability to interpret and analyze information from German-language corporate and regulatory sources.
• Quick learner with high level of agility.
• Good communication skills – Written and Verbal.
• Ability to take multiple tasks and be flexible to extend support as per business requirements.
• Flexibility to work in different shifts & Hybrid model of 3 days in Office & 2 days working from Home.
• Ability to operate with minimal guidance.
• Coach and train analysts on language-specific data issues, databases & products.
• Proven analytic and problem-solving skills, innovation, and taking initiative in continuous process improvements.
• Knowledge of German-speaking markets, corporate structures, and business terminology will be an added advantage.
• Experience in data management, content operations, market intelligence, or financial services environments is preferred.
• Demonstrated commitment to quality, accuracy, and customer focus.

Benefits

• Healthcare
• Retirement planning
• Paid volunteering days
• Wellbeing initiatives