Description
As a Sales Consultant, you will play a key role in creating an exceptional customer experience. You will greet customers, guide them through the store, and support them in finding what they need while presenting our products. Acting in accordance with our values, you will contribute to both your success and the company's.
Responsibilities:
- Share fashion and product knowledge to help customers make decisions.
- Collaborate with your team to provide exceptional service at every step of the customer's journey, including actively promoting our loyalty program (Hello Member).
- Ensure the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
- Provide support during store opening and closing.
- Represent yourself and our brand positively in all customer interactions.
You will work with a dynamic store team, each role contributing to creating an inspirational and welcoming environment. You will also stay connected with the larger Area team, collaborating across stores to share information and contribute to success together.
Requirements:
- Experience in customer service in fashion, retail, or similar fields is considered an advantage.
- Passion for helping customers and interest in fashion or retail – we will teach you the rest!
- Thrive in collaborative and dynamic environments.
- Be communicative, creative, curious about working with store technology, with a strong desire to learn and develop.
- Be flexible and action-oriented.
Benefits:
- 25% discount for employees on H&M Group brands, both in-store and online.
- H&M Incentive Program – HIP.
- Learning opportunities to build a long-term career in a major and dynamic fashion company.
- Health insurance.
- Sharing sports activity costs.
- New colleague referral bonus.
- Christmas voucher.
- Meal vouchers
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