Configuration Developer - Analyst

The Configuration Developer is responsible for implementing and maintaining business rules within FireLight®, Hexure’s proprietary SaaS electronic fulfillment platform.

You will operate across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues.

Responsibilities:

• Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications
• Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings
• Ensure applications meet “In-Good-Order” standards across completeness, compliance, and business requirements
• Participate across the SDLC including requirements understanding, configuration, testing, and deployment support
• Perform unit and integration testing to validate accuracy and quality of configured business rules
• Support customer deployments, ensuring timely and accurate implementation of configurations
• Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption
• Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets
• Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance
• Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework
• Ensure adherence to coding best practices including simplicity, modularity, and reusability
• Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery
• Actively participate in team meetings, providing clear updates on progress, risks, and dependencies

Qualifications:

• 1–3 years of experience in a technical or configuration-focused role
• Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
• Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
• Familiarity with FireLight® platform components and configuration concepts (or ability to ramp quickly)
• Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
• Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus
• Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
• Strong problem-solving skills with attention to detail and accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Effective written and verbal communication skills with the ability to collaborate across teams
• Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
• Ability to work independently with minimal supervision while contributing effectively as part of a team

Benefits:

• Competitive salary, annual performance bonus, and equity for all full-time employees
• Healthcare with 100% employer-paid health and dental insurance
• Generous paid time off (PTO)
• Work in the office four days, with the flexibility to work remotely one day (Friday)