Community Resource Coordinator

Join Humana as a Community Resource Coordinator within the Inclusa/Humana team, where you will serve members in the Wisconsin Family Care (FC) program.

You will provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities.

Responsibilities:

• Assess members' health and safety needs to identify their strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to provide services that address members' health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP.
• Travel to members' locations to conduct face-to-face social assessments with members upon enrollment and at minimum, every six months, typically at the member's residence.
• Travel to members' homes to conduct quarterly in-person visits and maintain monthly contact with members by phone.
• Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non-medical needs.
• Ensure cost-effective service delivery.
• Evaluate risk factors and provide education to members.
• Maintain accurate documentation including case notes, service authorizations, and updates to the MCP.

Requirements:

• A bachelor's degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities. If your degree is in another area of study, you will need a Bachelor's degree with at least 3 years of experience.
• Able to travel up to 40% of your time to visit members. Valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

Benefits:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

Pay Range: $53,700 - $72,600 per year