Description
We are seeking a Clinical Program Manager to support the adaptation of clinical initiatives to meet regional regulatory, operational, commercial, and customer requirements.
Clinical Program & Strategy Alignment
- Support the Global Clinical Programs Team in adapting clinical initiatives to meet regional requirements.
- Ensure market priorities, customer needs, local requirements, and operational realities are reflected in clinical program planning, prioritization, and execution.
- Partner with Regional Medical Executives to establish priorities, performance objectives, success criteria, and accountability frameworks for clinical programs in the region.
- Coordinate rollout and deployment activities for clinical initiatives within assigned markets.
- Support implementation planning, stakeholder engagement, and readiness activities.
- Identify barriers to adoption and facilitate resolution through governance channels.
- Promote consistency of execution while allowing for necessary market-specific adaptations.
Clinical Performance, Reporting & Insights
- Support the market Total Cost of Care and affordability agenda in partnership with the Regional Medical Executive and other enterprise teams.
- Drive the market clinical performance framework, including scorecards, KPIs, MORs, outcome metrics, and governance routines.
- Facilitate the development of actionable insights from clinical, operational, utilization, customer experience, and financial performance data.
- Establish frameworks to measure and monitor realization of clinical programs, including progress against targeted health and cost outcomes and strategic commitments.
- Support monthly, quarterly, and annual business reviews through performance analysis, executive-ready materials, and recommended actions.
- Support governance forums through performance reporting, market updates, action tracking, risk visibility, strategic analysis, and recommendations.
- Escalate issues requiring leadership attention and support prioritization across competing market and program needs.
Market & Program Alignment
- Act as the primary point of coordination between market leadership and Global Clinical Program teams.
- Ensure market priorities, customer needs, and local requirements are reflected in program planning.
- Support adaptation of clinical initiatives to meet regional regulatory, operational, and customer requirements.
- Facilitate communication between markets and global program stakeholders.
Qualifications
- Bachelor’s degree in a healthcare, clinical, business, economics, public health, or related discipline.
- 5+ years of experience in healthcare strategy, clinical program delivery, clinical performance, population health, medical economics, value-based care, healthcare consulting, or related fields.
- Experience using data and analytics to drive business decisions, operational improvements, program optimization, and performance transparency.
- Strong understanding of healthcare delivery models, clinical quality measures, healthcare economics, affordability levers, and market execution considerations.
- Strong organizational, communication, and stakeholder management capabilities.
- Comfortable operating across multiple regions, markets, cultures, and stakeholder groups.
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