Clinical Innovation Delivery Lead

The Clinical Innovation Delivery Lead supports execution of priority Clinical Innovation initiatives by coordinating implementation activities, monitoring progress, managing risks, and driving accountability across matrixed teams.

This role serves as a delivery integrator for assigned initiatives and helps translate enterprise priorities into implemented and sustainable outcomes.

Key responsibilities include:

• Developing and maintaining work plans, coordinating stakeholders, facilitating meetings, tracking milestones and dependencies, managing risks and issues, supporting regional adoption, and communicating progress to leadership.
• Working closely with Clinical, Operations, Pharmacy, Stars, MRA, Finance, Technology, and Regional partners to move opportunities from approval through implementation, adoption, and transition to enduring ownership.

Success in this role requires strong program management discipline, collaboration skills, problem-solving ability, and comfort working in a fast-paced environment with multiple priorities.

Responsibilities:

• Drive Initiative Execution: Lead day-to-day implementation activities for assigned Clinical Innovation initiatives. Develop and maintain delivery plans, milestones, workstreams, risks, dependencies, and status reporting. Coordinate execution activities across functional and regional stakeholders. Raise risks, barriers, and decision needs in a timely manner.
• Coordinate Cross-Functional Teams: Using judgement engage and facilitate alignment across Clinical, Pharmacy, Stars, MRA, Operations, Finance, Technology, and Regional partners as needed per initiative. Support accountability by tracking commitments and deliverables. Organize and facilitate working sessions, implementation meetings, and progress reviews. Promote adoption of standardized implementation methods and tools.
• Support Regional Integration and Adoption: Partner with Regional teams to support implementation planning and execution. Track adoption, outcomes, and implementation challenges. Share lessons learned and leading practices across initiatives. Support transition of completed work into ongoing business ownership.
• Governance, Reporting, and Communication: Prepare status updates, dashboards, and leadership materials. Track actions, decisions, dependencies, and outcomes. Support governance forums through meeting coordination and follow-up. Communicate initiative progress, risks, and outcomes to stakeholders.

Required Qualifications:

• Bachelor's degree
• 7 or more years of experience in healthcare operations, program delivery, project management, consulting and/or business operations
• Demonstrated experience coordinating cross-functional projects or initiatives
• Strong planning, organization, and execution management skills
• Ability to influence and collaborate across a matrixed organization
• Demonstrated ability to articulate ideas effectively in both written and oral forms
• Ability to manage multiple workstreams and competing priorities

Preferred Qualifications:

• MBA, MHA, MPH, or other relevant advanced degree
• Experience supporting enterprise implementation, transformation, or performance-improvement initiatives.
• Experience working across Clinical, Stars, MRA, Pharmacy, Operations, Market, or Regional teams.
• Experience supporting governance forums, executive reporting, and stakeholder management.

Additional Information:

• Willing to travel based on business need.
• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours: 40

Pay Range: $115,200 - $158,400 per year

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.