Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a nurse at Sedgwick, you can build a meaningful and rewarding career while advocating for patients in a nontraditional clinical setting.
Primary Purpose of the Role: To triage calls to assess needs, giving appropriate care advice and disposition to appropriate level of care treatment while promoting cost-effective outcomes and safely facilitate return to work.
Essential Responsibilities May Include:
- Applies all phases of the nursing process, i.e., assessment, planning, implementation and evaluation when triaging calls.
- Identifies the needs of caller by triaging, obtaining general health information and/or physician services referral.
- Evaluates need for alternative treatment through telephonic contact and assessment with service provider.
- Triages patient using defined triage protocols to obtain pertinent data; and enters data into computer system.
- Identifies life-threatening emergencies and recommends appropriate interventions.
- Refers issues requiring physician interventions to physician in a timely manner; directs patients to appropriate level of care including but not limited to the nearest emergency room, urgent care facility, primary treating physician or selfcare.
- Adheres to quality assurance standards.
- Serves as resource to triage team members.
Education and Licensing:
- Bachelor's degree in nursing (BSN) preferred.
- Active unrestricted RN compact licensure required along with two (2) years of recent clinical practice experience.
- Should be proficient in multiple screens and multiple computer applications.
Taking Care of You:
- Seeks innovative customer solutions.
- Craves cutting edge opportunities.
- Wants dynamic company culture.
- Passion about creativity.
- Seeks ongoing learning as a person and professional.
- Thrives when solving challenging problems.
- Wants achievements to be celebrated.
- We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.
For the US, the range of starting pay for this role is $34.00-$36.00/hr.
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