Clinical Consultant - Behavioral Health

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

You will utilise advanced clinical expertise, critical thinking, and behavioural health knowledge to provide consultation, coaching, and support to healthcare professionals, care coordination teams, and community partners serving complex behavioural health populations.

Responsibilities

• Serve as a clinical consultant and subject matter expert for hospital staff, care coordinators, and community-based professionals supporting members with complex behavioural health needs.
• Provide coaching, guidance, and education related to behavioural health best practices, care coordination processes, discharge planning, community resources, and care transitions.
• Collaborate with hospital treatment teams, care management staff, providers, and community partners to identify and address barriers impacting successful care coordination and discharge planning.
• Support multidisciplinary teams through case consultation, clinical problem-solving, and recommendations designed to improve care outcomes and continuity of care.
• Facilitate communication and collaboration between healthcare providers, health plan teams, and community organisations to promote integrated care delivery.
• Utilise clinical expertise to review complex behavioural health cases, identify potential gaps in care, and recommend appropriate interventions, resources, or escalation pathways.
• Assist care teams in understanding and applying clinical guidelines, regulatory requirements, organisational policies, and established care management practices.
• Provide education and support regarding available behavioural health services, community resources, and care coordination tools.
• Identify trends, barriers, and system-level opportunities impacting member care and communicate findings to leadership and operational partners.
• Develop and maintain collaborative relationships with hospital leadership, clinical teams, community providers, and internal stakeholders.
• Participate in interdisciplinary meetings, case conferences, and care coordination discussions to support quality outcomes and effective service delivery.
• Support quality improvement initiatives, process enhancement efforts, and organisational goals related to behavioural health care coordination and transitions of care.
• Identify and escalate quality-of-care concerns through established organisational channels.
• Maintain accurate documentation and reporting in accordance with organisational, regulatory, and accreditation requirements.
• Represent the organisation as a clinical liaison within designated behavioural health facilities

Requirements

• Master's degree in Behavioural Health, Mental Health, Social Work, Counselling, Psychology, or a related field.
• Current, unrestricted behavioural health licensure in the State of Ohio (e.g., LSW, LPC, MFT, or equivalent).

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility