Clinical Case Manager

We're seeking a Clinical Case Manager to join our team, working remotely full-time, Monday-Friday, with standard business hours and no nights or weekends.

As a Clinical Case Manager, you will utilise advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioural healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services.

Key responsibilities include:

• Conducting telephonic clinical case management with the Medicare population
• Using Motivational Interviewing and engagement interventions to optimise member participation in case management programs
• Completing a Comprehensive Assessment and Plan of care
• Documenting in clinical systems to support legacy Aetna and Coventry membership
• Providing BH consultation and collaboration with Aetna partners
• Participating actively in clinical treatment rounds and team activities focused on program development
• Assisting members with locating community-based behavioural health resources

The majority of your time will be spent at a desk on telephonic member outreaches and computer documentation.

Requirements:

• 3+ years of direct clinical practice experience in behavioural health
• An active and unrestricted clinical behavioural health license in your state of residence (e.g., LPC, LCSW, LMFT, LISW)
• Residential broadband service with internet speeds of at least 25 mbps/3mbps
• Minimum of a Master's degree in Behavioural/Mental Health or a related field (e.g., Social Work, Counselling, Psychology)

Preferred Qualifications:

• Crisis intervention skills
• Managed care/utilisation review experience
• Case management and discharge planning experience
• Motivational Interviewing experience
• Time management and organisational skills with the ability to multi-task in a fast-paced environment

What We Offer:

• Competitive salary range: $60,522.00 - $129,615.00 per year
• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs