Description
As a Client Support Manager in HSBC Corporate and Institutional Banking (CIB), you will provide immediate response to queries from clients' FX trading teams and our GM sales team for timely FX execution.
You will provide flexible and value-added services as competition grows, while controlling risk and cost to the bank.
Key responsibilities include:
- Keeping up with continuous introduction of new treasury products and changing rules in the market
- Ensuring that operations and control procedures are in place to handle the settlement and reporting requirements of the products
- Fully understanding market practices, clients' requirements, and our capabilities to help complete customers' requests for proposals and service level agreements
- Exercising a high degree of flexibility to cope with unpredictable regulatory changes and client needs
The ideal candidate will have:
- A bachelor's degree or above
- Strong relevant experience in the securities industry, asset management company, or commercial/institutional banking
- Ability to prioritise and work independently under pressure within a team environment
- Managerial skills in a high-growth, high-competition market
- Excellent analytical and problem-solving skills
- Organisational, self-initiated, and detail-oriented skills
- High proficiency in both spoken and written English and Chinese
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