Clearing and Settlement Analyst, AS

We are seeking a Clearing and Settlement Analyst, AS to join our Trade Services team in Bangalore, India.

The successful candidate will be responsible for the effective day-to-day management of the production and process of Trade Services Business. You will be expected to possess complete knowledge of core and cross-trained processes, including Settlement-Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting, or Trade Investigation.

Key responsibilities:

• Ensure functions are fulfilled to agreed standards and timescales using appropriate tools and techniques
• Facilitate efficient and effective MIS Reporting and Exception Handling
• Provide support to the Manager and act as a point of reference for team members, management, and other concerned parties
• Strong element of team support, interpersonal, management, and customer relations skills
• Excellent personal organisation and prioritisation skills are required

What we'll offer you:

• Best-in-class leave policy
• Gender-neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender-neutral)
• Sponsorship for industry-relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term Life Insurance
• Complementary Health screening for 35 years and above

Your key responsibilities:

• Domain knowledge of the processes and involvement in daily production
• Reporting to the client and management
• Timely escalations of exceptional issues to internal management
• Ensuring service levels are met and striving to exceed service levels
• Coordinating with the training team and Senior team members to ensure accurate and up-to-date documentation, processes, and procedures
• Planning and managing training and ensuring staff are adequately trained
• Ensuring ongoing coaching of team members and personal development plans are in place
• Managing the quality control process within the team and driving continuous improvement in quality
• Monitoring, measuring, and reporting on operational issues, opportunities, and development plans and achievements
• Promoting awareness of the Escalation Matrix within the team and ensuring adherence
• Owning the allocation and prioritization of all work

Your skills and experience:

• Graduate/Postgraduate degree
• Good communication skills (English and German language specialist)
• Computer literate
• Ability to prioritize work
• Proactive team player
• Problem-solving capabilities
• Eye for detail
• High interpersonal skills
• Service excellence-oriented
• People Management
• Minimum B1 Level German proficiency required