We are seeking a Claims Handler to join our successful Property team in our Stoke office.

As a Claims Handler, you will be the first point of contact for our customers in moments that matter.

Liaise with customers, insurers, suppliers, and colleagues nationwide
Analyse policies to determine claim coverage and devise efficient claims processing strategies
Keep policyholders informed about claim progress through well-crafted correspondence
Set up new claims, appoint contractors, and update internal systems
Issue payments and arrange settlements as needed
Ensure compliance with contractual and regulatory requirements
Contribute to team success and drive business growth

Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies.
Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes.
Attention to Detail: Excellence lies in the little things.
Proactive Attitude: We love enthusiasm!
Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills.
Adaptability: Challenging conversations? No problem.

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

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