Christmas Customer Assistant - Operations - Sevenoaks

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Key responsibilities include:

• Managing stock and deliveries
• Ensuring the shop floor is full, clean, and ready for customers
• Working flexibly across the store
• Using digital tools to track deliveries and manage stock efficiently
• Being a team player and supporting colleagues across the store

Flexibility is vital. You’ll work across different days and times, including Sundays, Wednesdays, Thursdays, Fridays, and Saturdays. In the weeks commencing 13th and 20th December, you may be asked to work up-to full-time hours.

Benefits of working with M&S include:

• Opportunities for career development
• A dynamic and supportive work environment
• The chance to be part of a leading retail organisation

M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.