Christmas Customer Assistant - Operations

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Responsibilities:

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Work Pattern: Week 1:

• Sunday: 17:00-21:30
• Tuesday: 18:00-22:30
• Wednesday: 18:00-22:30
• Thursday: 18:00-22:30
• Friday: 18:00-22:30

Week 2:

• Monday: 18:00-22:30
• Saturday: 18:00-22:30

Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18.

Benefits:

• £3.00 p/h unsocial premium is added on any hours worked between 22:00-06:00.

Additional Information: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.