Description
Join M&S as a Customer Assistant in our Food section at West Quay, Southampton, where you'll be at the frontline of the UK’s fastest-growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide remarkable service to customers, making them feel valued every time they shop with us.
- Confidently recommend and sell our newest food products.
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Benefits:
- Competitive pay rate
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
Working Hours:
- Wednesday: 21:00 - 06:00
- Thursday: 21:00 - 06:00
- Friday: 21:00 - 06:00
- Saturday: 21:00 - 06:00
- Sunday: 21:00 - 06:00
Requirements:
- You must be at least 18 years old due to health and safety legislation.
- Ability to work late nights and varying shifts.
- Digital confidence and ability to use in-store devices.
- Strong communication and teamwork skills.
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