Description
Join M&S as a Christmas Customer Assistant in our Food section at the Redlands Poole store.
As a Customer Assistant, you will be at the frontline of the UK's fastest-growing retailer, providing five-star service at pace, and embracing the transformation we're driving.
Responsibilities:
- Deliver exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Ability to thrive in a high-pressure environment.
- Digital confidence and willingness to learn.
- Team player with excellent communication skills.
- Flexibility to work varied shifts, including weekends and bank holidays.
Working Hours:
- Monday to Friday: 07:30-17:30
- Due to operational requirements, successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits:
- Opportunity to be part of a leading retail organisation.
- Competitive pay rates.
- Inclusive and supportive work environment.
About Us: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
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