Description
Join M&S as a Customer Assistant in our Food section at Fosse Park, Leicester. You'll work late nights, Thursday to Saturday, 22:00-06:00, with potential to work full-time hours during peak periods in December. As a Customer Assistant, you'll provide exceptional customer service, recommend and sell M&S Food products, and maintain a high level of product knowledge.
Key responsibilities:
- Deliver outstanding customer service in a fast-paced retail environment
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and drive business results
- Adapt to changing demands and priorities in a dynamic retail setting
- Maintain a high level of product knowledge to make recommendations and drive sales
Benefits of working with M&S:
- Competitive hourly rate
- Unsocial hours premium of £3.00 per hour for hours worked between 22:00-06:00
- Opportunity to be part of a leading UK retailer
- Collaborative and supportive team environment
Requirements:
- Be at least 18 years old due to health and safety legislation
- Ability to work late nights and flexible hours
- Strong communication and interpersonal skills
- Basic digital literacy and ability to learn M&S systems
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