Description
Join M&S as a Customer Assistant in our Food section at Crystal Peaks Sheffield, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Work Pattern:
- Wednesday: 14:00 - 18:00
- Thursday: 14:00 - 18:00
- Friday: 18:00 - 22:00
- Saturday: 18:00 - 22:00
Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapt to changing demands and priorities in a fast-paced retail environment
Requirements:
- Digital confidence and ability to use in-store devices
- Strong communication and interpersonal skills
- Ability to work in a pressurised environment, maintaining focus and composure
- Flexibility to work varied shifts, including evenings and weekends
Benefits:
- Competitive pay rates
- Opportunities for career development and growth
- Inclusive and supportive work environment
About M&S: Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
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