Christmas Customer Assistant - Food - Cheltenham Centrum

Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and contribute to driving sales growth.

As a Customer Assistant, you will:

• Deliver outstanding customer service, ensuring customers feel valued and supported
• Maintain a high level of product knowledge, particularly in M&S Food products, to make recommendations and drive sales
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
• Adapt to changing demands and priorities, demonstrating flexibility and resilience

This is a part-time, night shift role, working Monday, Thursday, and Saturday from 22:00 to 06:00. A £3.00 per hour unsocial premium is included for hours worked between 22:00 and 06:00.

M&S is committed to creating an inclusive organisation, valuing diversity and promoting equal opportunities.