Description
Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum, where you'll be at the frontline of the UK's fastest-growing retailer. We're looking for down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
As a Customer Assistant, you'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
The role involves working through the night, specifically Sundays, Fridays, and Saturdays from 22:00-06:00. Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
In this role, you'll:
- Provide exceptional customer service
- Work effectively in a high-pressure environment
- Utilise digital tools to enhance the customer experience
- Contribute to a positive, high-energy environment
- Adapt to changing demands of the retail environment
Benefits of working with M&S include:
- Opportunity to work with a leading retailer
- Flexible working hours
- Digital training and tools
- Collaborative and supportive team environment
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